1. Service Delivery Timeline

Beam Energy provides solar installation services. Our delivery timeline is as follows:

• Quote Confirmation: Instant via email after quote generation
• Site Survey: Within 2-3 business days after quote acceptance
• Installation Scheduling: Within 7-14 days after site survey approval
• Installation Completion: 3-7 days depending on system size and complexity
• Commissioning & Activation: Within 1-2 days after installation

2. Service Activation

After installation and commissioning:

• System activation confirmation email sent within 24 hours
• User manual and documentation provided
• Warranty certificates issued
• AMC activation (if applicable)

3. Delivery Areas

We currently provide services in:

• Primary Service Area: Vidarbha Region, Maharashtra
• Coverage: Nagpur, Amravati, Akola, Wardha, Yavatmal, Bhandara, Gondia, Chandrapur, Gadchiroli and surrounding areas
• For areas outside our primary service area, please contact us for availability

4. Installation Process

1. Quote Generation: Customer receives instant quote via email
2. Payment: Payment processing through secure payment gateways
3. Site Survey: Technical team visits site for assessment
4. Material Procurement: Ordering and delivery of solar equipment
5. Installation: Professional installation by certified technicians
6. Commissioning: System testing and grid connection (if applicable)
7. Handover: System handover with documentation

5. Delivery Delays

While we strive to meet delivery timelines, delays may occur due to:

• Weather conditions
• Site accessibility issues
• Regulatory approvals and permits
• Material availability
• Force majeure events

We will communicate any delays promptly and work to minimize inconvenience.

6. Digital Services

For digital services (quotes, documentation, confirmations):

• Instant delivery via email
• Available for download from your account (if applicable)
• PDF documents provided immediately after generation

7. Tracking Your Order

You can track your installation progress by:

• Contacting our customer service team
• Email updates at each stage of the process
• Phone calls from our installation team

8. Contact for Delivery Inquiries